FAQs

Help & FAQ

Order Status/ How do I track my order.

Returns and Exchanges for items purchased from FergoApparel.com are accepted within 30 days with proof of purchase. The fee for returns & exchanges are $3.75. Items must be in their original condition and accompanied with the original packaging.

 

How do I track my order?

When your order ships, you will receive an email with a link with the tracking information. Items may arrive in separate packages. Each package will be issued a separate tracking number.

 

How can I contact Customer Service?
Contact customer service at 1-888-727-6687: Customer Service Hours Mon - Sat: 8 am - 8pm ET Sun: 11am - 8pm ET Holiday hours may vary.

 

Changing & Cancelling Orders

 

Can I cancel or change my order before it ship?

Yes, if you need to cancel your order, please contact the Customer Service Team at 1-888-531-0272

 

Why was my order Cancelled?

If your order is cancelled, we will notify you via e-mail. Reasons for cancellations may include any one of the following: The payment method you provided was declined. The item is currently out of stock.

 

How Can I file a Complaint?

We are sorry your experience with us was not a good one, please call Customer Service at 188-531-0272 to assist you.

 

Can I return a gift after receiving it?

Yes, all returns must be in accordance with Fergo Apparel’s return policy

 

What Type of Payment method do we Accept?

Credit card: Master, Visa, American Express Discovery, Google Pay, Apple Pay and PayPal

 

Price Adjustment Policy

Fergo Apparel will honor a one-time price adjustment on items purchased at full-price on fergoapparel.com within 10 business days of the purchase date.

 

Sales Tax

Will I be charge sale tax for my order?

Fergo apparel is required to collect sales tax on all items purchased

 

Store Location

 

How do I find your store location?

Fergo Apparel is currently online only

 

What Shipping Providers Do You Offer?

UPS and USPS. Fergo Apparel may ship your products via USPS or UPS.

 

Where do you ship from?

Fergo Apparel products ship from Hollywood Florida

 

Do you offer Saturday and Sunday Delivery?

Unfortunately, we do not offer Weekend deliveries at this time, but we are continuously working to provide our customers with the best service possible.

 

Do you ship to Fergo Apparel store for pick up?

Unfortunately, not at this time. Fergo Apparel is currently online only

 

I have Not Received My Order, How Can I track It?

Fergo Apparel will send you a shipment confirmation with tracking information for your reference. Please check your spam folder and make sure Fergo apparel is an accepted email address. Lost your original email confirmation? Visit the Track My Order page for additional information.

 

Do you ship to Canada?

No, we do not ship to Canada at this time

 

Careers

At Fergo Apparel, we look for the curious and innovative. Those who want to accelerate their ambitions and create freely and passionately.As part of our team, you’ll work with people ready to help you reach your potential, and excel. We value every experience, and skill. That’s how we consistently push boundaries and make the things that make athletes legendary—all while bringing our shared mission of helping everyone in their pursuit of better.
Graphic Designer